All aspects of our stay was great, except for the breakfast. The sausage patties were under-cooked, the tongs weren't clean, and there were no bananas for 2 of our 4 days. My experiences at Hampton Inns has been much better.
The manager on duty Marilyn and her coworker gave excellent customer service. They were nice and understanding about the booking issue with a third party. They gave excellent advice. Well done ladies. Nice clean rooms will definitely recommend.
I have to say that as mid-level lodging Hampton Inn is the best! These "just off the interstate" are super convenient however they are low priority when it comes to keeping up with maintaining quality. Our extremely clean room had carpet-tile flooring that, let's say, moved out of its original spot revealing the actual floor. There was a penny stuck to the floor between two tiles! The shower head was in need of replacing. It was very wobbly and sprayed everywhere. One of the things we love about Hampton Inn is how they use photography to decorate. The photo in one of the elevators looked to be vandalized. Someone peeled it right off the wall. We were a little disappointed that the decor in our room was tacky hotel art and not photos. In the long run, if you need a place to rest for a night, you really cannot go wrong with Hampton Inn.
This place blew our minds. We stopped here due to being on the road for 23 hours straight and needing a rest. We were happy to pay nearly double what other hotels in the area were charging and even happier with our decision after our experience at check in and check out. The gentleman who helped me at the desk was not only pleasant and professional, but also very friendly and helpful. He told me where to best park my car so we would be closest to the door and even opened the door for us because it was raining. This man went above and beyond the call of duty in every way and I wish I remembered his name so I could personally thank him. Wonderful place!
Pretty average for the price. They don't replenish the soap if you leave the old one out. Seemed pretty cheap of them since two nights were paid for at full price. Small rooms but everything else was nice and clean.
Hampton Inn Suites Laurel Ms is a US Lodging based in Laurel, Mississippi. Hampton Inn Suites Laurel Ms is located at 1509 Jefferson St, Laurel, MS 39440, USA.
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