September 2 5:21pm a guy worker in a T-mobile shirt was very sweet and gentle. I liked him a lot.
I had my nails done here on a Saturday and the next day I noticed a yellow tint to the polish. I got purple gel nails, and I have gotten gel nails several times from different places before and never had such a problem. By Tuesday I noticed that almost my entire nail was covered with yellow. I researched what would cause this and found that exposure to too much harsh led light could cause the problem. This concerned me about what could be happening to my nails so I called Star Nails and asked to speak to the manager (Lisa). She was EXTREMELY rude to me and never even apologized for the issue I was having. She suggested that the yellowing was my own fault by being in a tanning bed or by applying harsh chemicals to my hands. I can assure you that I would never apply such a chemical to my hands and I have never been to a tanning bed. I offered to send her pictures of my nails for proof (I live out of state and told her I wasn't able to stop by to show her) and she told me that there was no way of sending a picture in. No email. No fax. No text. Nothing. This was by far the worst nail salon experience I have ever had!
Nice and clean. The workers were nice.
So rude! I won't be back! I sat there for 3 hours and they never started on our pedicures! As I went to leave because waiting until they were closing is ridiculous all they did was take off old polish and walked off! one of the workers kept talking about me after I offered to even pay for the pedicure they didn't even attempt to do! They are far from professional! And I won't be spending my money there anymore! I'll go where I'm appreciated as a customer!
Used to be great service here. It's now very poor. Everybody rushing to get it done so they can get to the next person. I felt this way last few times I stopped by but thought it would get better. Today I decided I won't waste another penny at star nails.
Star Nail is a US Hair Care Studio based in Laurel, Mississippi. Star Nail is located at 2920 MS-15, Laurel, MS 39440, USA.
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